Our Work
How Our Hand-picked Approach Resulted in Success for Specsavers Northern Europe
We’re celebrating the launch of our latest digital project. A new B2C retail brand and online store – Huxford Grove.
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Ideas + Insights
Our Work
Digital Project Launch: Huxford Grove B2C Manufacturing – Retail Brand
We’re celebrating the launch of our latest digital project. A new B2C retail brand and online store – Huxford Grove.
Retail
How Rethinking The Customer Journey Can Save Your Business
Never ever have customers had more options to choose from in both the physical and online space. Patience for poor service is decreasing, and demands in terms of service and experiences are increasing. Please remember, customer journeys happen just as much online as offline. If you are not up to date with what your customers are experiencing there is a good chance you could be in trouble.
Industy Commercialisation
Change Management and HR Project to Move Manufacturing Plant to Asia
An international manufacturer of luxury goods was moving most of its production to Asia. They needed help to educate the employees at the new site, re-educate current employees in the country to new roles and help the employees leaving the company into a new work life.
Our Work
Exceeded Sales Budgets for 6 Years in a Row Through Staff Education and Training
A national company who is part of an international optician chain wanted to attract and keep both customers and employees and become the employer of choice in the category. The end goal was to improve the overall customer experiences and increase sales.
Our Work
Creation of a Nationally Recognised Retail Degree Funded by the EU
Several companies including The Body Shop, Peugeot and Toys R Us within the retail industry expressed the need for better staff education and the ability to attract quality recruits. This they believed would improve their ability to compete on an international level.